FAQ

About ToonasWild

Do you have any retail locations?

·Our art gallery has a physical retail store where you can make an in-person appointment for custom ring design. As a professional custom ring provider, we not only offer exceptional design services but also have a fully equipped workshop where you can visit and observe the manufacturing process. By choosing us, you can feel confident, knowing that you will be supported throughout the entire process, from design to creation.

How long does it take to create and deliver a custom piece?

·After completing your custom design submission, it will take between 2-5 days to finalize the initial design. Once you have approved the final design, we will create and deliver your custom-designed ring within four weeks. The exact time frame will be confirmed with you once we know more about your requirements and the complexity of your design. You’ll be updated via email on the status of your ring throughout the process.

Do "Custom Designed"rings also come with a money back guarantee?

Every ring and diamond purchased from Toonas Wild is sold with a 30-day, 100% money back guarantee.Please see our Return Policy page for further details.